At ALPRO Pharmacy, we take your privacy and the security of your personal and health information seriously. This Privacy Policy outlines how we collect, use, and protect your data when you participate in the CarePass membership program.
To provide you with CarePass benefits, we may collect the following types of information:
Your data is used exclusively to:
We do not sell your personal data. We may share necessary information with trusted third-party partners (e.g., our insurance provider for Personal Accident Protection Coverage up to RM50,000 or secure telemedicine platforms) strictly for the purpose of delivering your CarePass benefits. All partners are bound by strict confidentiality and data protection agreements.
We implement robust technical and organizational measures to protect your personal and health data against unauthorized access, loss, or alteration. All health records are stored securely in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Under the PDPA, you have the right to access, correct, or request the deletion of your personal data held by us. You may also withdraw your consent for data processing, though this may impact our ability to provide CarePass services.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our Data Protection Officer at privacy@alpropharmacy.com.