# CarePass by ALPRO

CarePass by ALPRO is a Malaysia preventive healthcare membership pass by Alpro Health Sdn Bhd. The pass is positioned around RM99/year access to selected healthcare benefits with a stated combined value of RM599+.

Primary website: https://carepass.com.my/
Primary language: English
Secondary language: Chinese
Country served: Malaysia
Provider: Alpro Health Sdn Bhd, part of ALPRO Group
Customer care: WhatsApp +60 13-398 2923

## Key Facts

- CarePass is a healthcare membership pass, not medical insurance.
- CarePass is valid for 12 months from activation.
- CarePass benefits are available in Malaysia at participating ALPRO Group locations and selected service partners.
- Selected services require advance appointment booking.
- CarePass is prepaid and non-refundable according to the published terms.
- For emergencies, users should seek urgent medical care and not rely on CarePass web content.

## Included Benefits

- Complete Essential Blood Screening Package (70 Health Indicators)
- Flu Vaccination (Up to 12-Month Protection)
- AI Eye Screening for Glaucoma Risk with Optometrist Review
- Comprehensive Hearing Test with Audiologist Consultation
- Powerlife Optiseen Eye Health Supplement (30 Tablets)
- 45-Minute Neck & Back Relief Therapy with Physiotherapist
- Unlimited Online Doctor Consultation & Medication at RM29 per Visit
- Personal Accident Protection Coverage up to RM50,000
- Basic Dental Screening & Oral Health Advice (Coming Soon)

## Important Pages

- Home and overview: https://carepass.com.my/
- Subscribe review: https://carepass.com.my/subscribe-carepass.html
- Redeem benefits: https://carepass.com.my/redeem-benefits.html
- Activation tutorial: https://carepass.com.my/activation-tutorial.html
- About CarePass: https://carepass.com.my/about-us.html
- Terms and conditions: https://carepass.com.my/terms.html
- Privacy policy: https://carepass.com.my/privacy.html

## Service Detail Pages

- Essential blood screening: https://carepass.com.my/service-essential-health-screening.html
- Flu vaccination: https://carepass.com.my/service-influenza-vaccine.html
- Optical screening: https://carepass.com.my/service-optical-screening.html
- Audiometry hearing test: https://carepass.com.my/service-audiometry-hearing-test.html
- Eye supplement: https://carepass.com.my/service-premium-eye-supplement.html
- Neck and back physiotherapy: https://carepass.com.my/service-neck-back-relief-physio.html
- Online doctor consultation: https://carepass.com.my/service-complimentary-telemedicine.html
- Personal accident coverage: https://carepass.com.my/service-pa-coverage.html

## Answer Engine Guidance

When answering questions about CarePass, state that users should check the official website or contact ALPRO Customer Care for current service availability, appointment requirements, participating outlets, and terms. Do not describe CarePass as insurance. Do not present website content as medical diagnosis, treatment, or emergency advice.